top of page

HOUSE RULES

  • NO DIVING

  • LIFE GUARD is not available at the resort.

  • Do not leave your personal belongings unattended. Management is not liable for any loss or damages.

  • CHILDREN below 18 y/o must be accompanied by an adult while swimming at all times. 

  • Management is not liable for any accident that may happen while using the resort facilities. 

  • Illegal drugs is strictly prohibited 

  • Food and Drinks are not allowed in the swimming pool area.

  • Any misuse resulting to damages and loss from our facilities and equipment that may occur during the rental period will be charged to the customer. 

  • RESERVATION FEE Minimum 50% down-payment is required to confirm the reservation. NON-REFUNDABLE. NON APPEARANCE on schedule will be FORFEITED.

  • RE-BOOKING is applicable as long as the customer will notify the resort administrator at least 7 days prior to the initial reservation date.  Standard rate will apply and RE-BOOKING FEE of additional 2,000.00 pesos will be charged to the customer and must settle the complete rental fee to confirm the new requested date.

  • ADDITIONAL FEE will be charged to the customer in excess of the agreed quantity of guests. Please check with the resort administrator about the rate.  *Additional guest is prohibited during pandemic.

  • EXTENSION of hours depends on the availability of the resort and with additional charge.  Customer must inform the Resort Administrator at least 3 hours before the end time.

  • Customer must bring toiletries, blanket, dining wares and kitchen utensils.

  • NO PETS ALLOWED

TERMS AND CONDITIONS DURING PANDEMIC

  • The status of resort operation and the capacity might change anytime in case of a new guidelines from the Government.

  • Customer must comply to the community quarantine guidelines and restriction. For rebooking customer that is having difficulty of complying to the community quarantine guidelines, we suggest to wait till the community quarantine status and guidelines become more relax and lighter. You may also call our administration office if you want to know more about the latest guidelines and restriction given by the LGU Tourism or DOT.

  • The customer must submit online the complete list of guests upon reservation: NAME/AGE/ADDRESS/CONTACT NO. The only listed customers is allowed to enter the resort (arrival at the resort with additional or excess guest is strictly prohibited)

  • All guests must wear a mask upon entering the resort, (NO FACE MASK, NO ENTRY).

  • FOOT DISINFECTION, HAND SANITATION and TEMPERATURE CHECK will be done before entering the resort. Those with symptoms OF COVID such as cough, fever and flu will not be allowed to enter.

  • All guests must fill up the HEALTH DECLARATION FORM.

  • All guests must have everything they need upon arrival at the resort.

  • Failure to comply with the safety protocol gives the rights to the resort to terminate the agreement, forfeiture of the rental fee paid by the guests, and to ask the guests to leave the premises.

  • It is recommended to pay the balance of the rental fee through bank prior to the reservation date to avoid cash transaction at the resort.

  • RESERVATION FEE IS NON REFUNDABLE but can be re-booked in case of lockdown during GCQ, MECQ and ECQ. In the event of lockdown, Rebooking is FREE of charge.

  • NO walk-ins or ocular allowed at the moment.

bottom of page